Please note that these dates are the subject to change at the discretion of the government. Should you have a booking that is affected by these dates changing, a member of our team will be in touch to reschedule your session.
During these uncertain times, we want to ensure you know what we are doing to keep you safe, so that you can book with confidence.
The safety of our customers and our team is our top priority. We are operating within government guidelines, with strict hygiene and safety protocols in place.17th May - 20th June
dates subject to change pending government advice
Our laser tag and VR will be available for:
- Children's activities, where all players must be under 18 years old
- Groups of 6, or 2 households, for adults and mixed ages
All sessions will be private, so you will only be playing with those you have booked with, however there may be other groups within the venue at the same time.
We can accommodate up to 12 players in a session and 6 players in the game zone at any one time. If you have more than 6 players, your group will be split in to 2 and you will take turns to play, remaining in these groups at all times. All players will remain kitted up throughout the session and our one-way entry and exit to the game zone means that transitions are quick and smooth. As one team is playing, the other will be having the next game explained to them, meaning you won't lose out on game time. Everyone will play 2 games in a 20 minute session.
If you are looking to book for a group of more than 12, please contact a member of our team and we can advise how we can best accommodate your group.
We are unable to offer our full party packages at this time, however you can add party bags to your booking as an extra treat to take home.
We ask that a maximum of 2 adults stay at the venue with children's groups to act as chaperones and that all other children are dropped off at the door, to reduce the number of people on site.
All sessions must be pre-booked.
21st June onwards
dates subject to change pending government advice
This is the date when the government plan to lift restrictions on groups mixing, however it is not currently clear if social distancing will remain in place.
Therefore, we will be taking advanced bookings on the basis of a reduced capacity until it is confirmed we can increase this number, in order to keep our customers and staff as safe as possible.
We can accommodate up to 12 players in a session and 6 players in the game zone at any one time. If you have more than 6 players, your group will be split in to 2 and you will take turns to play. All players will remain kitted up throughout the session and our one-way entry and exit to the game zone means that transitions are quick and smooth. As one team is playing, the other will be having the next game explained to them, meaning you won't lose out on game time. Everyone will play 2 games in a 20 minute session.
If you are looking to book for a group of more than 12, please contact a member of our team and we can advise how we can best accommodate your group.
We are hoping to offer our full party packages at this time, however we are unable to guarantee this at present. However, you can add party bags to your booking as an extra treat to take home and there are lots of great restaurants within the immediate area where you can refuel.
We ask that a maximum of 2 adults stay at the venue with children's groups to act as chaperones and that all other children are dropped off at the door, to reduce the number of people on site.
All sessions must be pre-booked.
OUR COVID PROCEDURES
What we are doing to keep our customers and staff as safe as possible
- All sessions are private
- We are following the laws in place for social contact and how many people from households can mix in our sessions, as above
- All sessions must be pre-booked, so we can manage the number of people at the venue
- Contact details taken for NHS track and trace at the point of booking and on entry to the venue using the app, where possible
- Signage around the venue reminding all customers to adhere to social distancing with those not from their own household
- One way system in place when there are multiple groups within the venue
- Hand sanitiser available on entry and exit
- Staff to wash/sanitise hands regularly
- Staff to wear face coverings
- Face coverings available for customers
- All equipment cleaned thoroughly after every use
- Key touch-points cleaned regularly
- Venue sprayed with disinfectant fogger on a regular basis
DO NOT VISIT IF YOU HAVE ANY CORONAVIRUS SYMPTOMS INCLUDING:
A NEW AND PERSISTENT COUGH
A HIGH TEMPERATURE
LOSS OF TASTE OR SMELL
IF YOU HAVE A BOOKING AND HAVE DEVELOPED SYMPTOMS OR HAVE BEEN TOLD TO ISOLATE, PLEASE CONTACT US
Got a query?
Get in touch with a member of our team below
Contact Us
Star Command Laser Tag is a trading name of Ultimate Recreation London Ltd, a registered company in England and Wales: Reg no. 07358805.
Ultimate Recreation is the parent brand of Apocalypse Events Ltd, Bunker 51 Ltd, Room Escape UK Ltd and Ultimate Recreation London Ltd.
Ultimate Recreation London Ltd © 2024